Change and Cancel Fees
For both domestic and international flights applicable fees and discounts are determined by the currency of your original booking. Fees are charged per person, per sector.
1. The following are the applicable charges for domestic flights in AUD/NZD
|
Go! Fare |
Blue Saver |
Flexible |
Premium Economy |
|
|---|---|---|---|---|
|
Domestic Internet |
$45 + any fare difference |
$40 + any fare difference |
+ Any fare |
+ Any fare |
|
Domestic Internet |
N/A - Fare cannot |
$45 |
No fee |
No fee |
|
Domestic Guest |
$50 + any fare difference |
$45 + any fare difference |
+ Any fare |
+ Any fare |
|
Domestic Guest |
N/A - Fare cannot |
$55 |
No fee |
No fee |
|
Guest Contact Centre |
N/A |
N/A |
N/A |
$30 |
| Guest Contact Centre Service Fee |
$5 |
$5 |
N/A |
N/A |
|
Guest Contact Centre |
$15 |
$15 |
$15 |
$15 |
2. The following are the applicable charges for international flights
|
Go! |
Blue Saver |
Flexible |
Premium Economy |
|
|---|---|---|---|---|
|
International Internet |
$50 + Any fare difference |
$45 + Any fare difference |
+ Any fare |
+ Any fare |
|
International Internet Cancel Fee |
N/A - Fare cannot |
$60 |
No fee |
No fee |
|
International Guest Contact Centre Change Fee |
$60 + Any fare difference |
$55 + Any fare difference |
+ Any fare |
+ Any fare |
|
International Guest Contact Centre |
N/A - Fare cannot |
$70 |
No fee |
No fee |
| Guest Contact Centre Service Fee |
$5 |
$5 |
N/A |
N/A |
|
Guest Contact Centre Admin Fee |
N/A |
N/A |
N/A |
$50 |
|
Guest Contact Centre Fare Surcharge |
$15 |
$15 |
$15 |
$15 |
Credit Card and Debit Card Surcharge
In line with industry practice, Virgin Blue has introduced a surcharge for fares paid by credit cards or debit cards.
Payments by credit or debit card attract a surcharge per passenger, per flight segment which will be added to the total price of your fare when you select your credit card or debit card type on the payment screen.
New Zealand Domestic Flights do not incur a credit card fee.
Credit card surcharges are non-refundable in all cases, even if the airfare itself is refundable.
| Fare Type | Amount of Surcharge (per Guest, per Flight Segment) |
|---|---|
| Australian domestic flight | AUD $3.50 |
| International flight booked in Australian Dollars | AUD $6 |
| International flight booked in New Zealand Dollars | NZD $5 |
| International flight booked in Fijian Dollars | FJD $6 |
| International flight booked in Western Samoa Tala | WST $12 |
| International flight booked in Tongan Páanga | TOP $12 |
| International flight booked in Papua New Guinea Kina | PGK K15 |
| International flight booked in Solomon Islands Dollars | SBD $40 |
| International flight booked in United States Dollars | USD $4 |
| International flight booked in Thai Bhat | THB 200 |
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