Annual Membership

Single Entry Pass

Corporate Annual Membership

Renew My Membership

Renew your membership here

Contact Us

For more information on Corporate rates, please visit Corporate Deals or contact Virgin Blue Corporate Sales team on 1300 287 202 or email thelounge.corporate@virginblue.com.au

For more information on The Lounge, please contact The Lounge Team on 1300 287 202 during business hours.

• The Lounge Brisbane - Phone: 07 3114 7121 or email thelounge.bne@virginblue.com.au
• The Lounge Sydney - Phone: 02 9352 7667 or email thelounge.syd@virginblue.com.au
• The Lounge Melbourne - Phone: 03 9339 1753 or email thelounge.mel@virginblue.com.au
• The Lounge Adelaide - Phone: 08 8238 7556 or email thelounge.adl@virginblue.com.au
• The Lounge Canberra - Phone: 02 6249 8079 or email thelounge.cbr@virginblue.com.au 
• The Lounge Perth - Phone: 08 9475 7921 or email thelounge.per@virginblue.com.au  

Guest Relations

At Virgin Blue we pride ourselves in delivering the highest standard of service and we value your feedback. Please contact the Guest Relations department with any compliments or complaints using this Feedback Form.

Postal Address:

Guest Relations
Virgin Blue Airlines
PO Box 1034
Spring Hill QLD 4004

General Terms and Conditions

The Lounge Rules

View The Lounge Rules here

My Account

FAQ’S

How much is The Lounge membership?

Annual Membership is available for $369 (inclusive of GST) Velocity Silver Members can purchase Annual Membership to The Lounge for $249 (inc. GST), and their Joining Fee will be waived. Corporate Membership may be available to companies, corporations and businesses that enrol multiple individuals (10 or more) in The Lounge. For all new Corporate membership enquiries please contact your Virgin Blue Account Manager or Corporate Sales on 1300 287 202.

How do I access The Lounge?

Simply present your Velocity Membership Card, together with your flight itinerary or boarding pass for onward travel with Virgin Blue on the day to staff at The Lounge reception.

Can I use The Lounge if I am not a Member?

Yes. You may use The Lounge (subject to space availability) by purchasing a Single Entry pass at The Lounge Reception for $35 (inc. GST) or save $5 per visit and pre-purchase online. You will also be required to present at a valid Virgin Blue Itinerary or boarding pass for onward travel on the day.

What if I am travelling with a colleague who is not a member?

All members of The Lounge may invite one Guest (who need not be travelling) to accompany them in The Lounge (subject to space availability).